Reviews for Our Family-run Edmonton Automobile Repair Shop

We have been at your service for more than 46 years, and are still counting. Westside Automotive (1990) Ltd continues to receive stellar reviews from drivers just like you. If you would like to share your experience, please drop us a line and let us know how your service, maintenance, or repair visit went. 


Below are some of our reviews. Take a look of what our happy and proud customers have to say about us.

Trusted and Great Repairing Service

“They are great. They take the time to explain the repairs which I like since I know a bit about cars. Have tried some other repair places, but I think that they are now my favourite since Punch Buggy off of Whyte changed hands. I feel I can trust them.


Don't waste your time and money with a dealership. Westside is better.


In reference to previous post, I have had them do minor things like replace a light bulb without my consent. So easy to replace myself, I will not pay for that! They relented and just charged for the bulb. Didn't have to fight for it. Just said no way. Some may like that though.


They are busy, but generally handle the volume well. Sometimes it is hard to reach them. Possibly because they spend time with people when you pick up the car.”


-Peter M

Super Friendly and Helpful Staff

“Super friendly and helpful staff. Provided fantastic information for older air cooler Volkswagen projects that I have on the go. Even when parts weren't locally available, located some from other suppliers and got all the info to have it ordered.”


-David H

Helpful and Knowledgeable

“Very helpful and knowledgeable staff! Helped me out when I was in a bind in the middle of a road trip. They didn't have all the parts I needed but told me exactly where to go find them. Thanks again Richard.”


-Jon K

Honest Communication and Reasonable Pricing

“Knowledgeable and friendly service for a reasonable price. They were up front, honest about what work needed to be done immediately, and what work could wait and explained the problem in a way that was easy to understand.”


-Heather S

Great Place for Audi® and Volkswagen

“Great place to take your Audi VW or any make! Happy friendly knowledgeable staff”


-Keith J

Patient and Friendly Staff

“Great service and friendly staff. Especially Tammy. Took time out of her day to help remove my stubborn license plate and helped me put my new one on!”


-David GK

Over the Phone Service!

“The remote locking mechanism for my 2007 VW stopped working. Richard gave me phone instructions on a possible fix, and it worked! VW dealership in Surrey BC suggested a replacing the batteries, and that did not work. VW dealership in Edmonton wanted to run a $175 diagnostic. Richard fixed it for free over the phone! Thanks a million Richard see you soon for new brakes!”


-x Lane

Consistently Outstanding and Honest Service

“I'm adding to my review from 3 years ago, because I cannot stress how excellent a business this is run by a dedicated and honest family. I'm copying and pasting what I sent Rob.


Hey Rob, I'm probably a broken record at this point, as I believe I'm hitting almost 15 years as a customer of Westside, but I feel I need to tell you all again. Your business is outstanding. The integrity, honesty, workmanship, everything is nothing short of amazing. This morning when I was quoted $1100 for my work on my Audi, it hurt, but it had to be done. I love my A3. Kristine, my wife wasn't happy, but she got it. When I rolled into the shop to pick my car up, and was told my quote was a mistake and the work was significantly lower obviously I was pretty stoked. But I'll be frank, there are people and businesses in this world that wouldn't have said a word, and charged me the full amount. I don't know the difference between the work on a manual stick shift vs a DSG transmission. I know I don't have DSG and that's it. But there are businesses that would not have told me that. So again, thank you to you and your family for running a business the way it should be run. Feel free to post this on any social media...I continue to send friends to Westside. Thanks again Rob.

I used to take my 2001 Jetta to these folks and they were fabulous in the 10 years I owned that car. Bought a new Audi which recently fell out of warranty. Dealer pointed out some issues, I'm now going back to Westside. Rob and his sister are pretty rad people, very nice.”


-R Bhats

Knowledgeable Staff

“They fixed my mk7 GTI. I spent thousands dollars to dealers and all different auto & tuning shop in town, nobody could figure out why it’s misfiring, but these guys did. Superb.”


-Dugjai L

Fantastic People to Work With

“Westside are amazing! They are true to their word, and just awesome people. Rob and Tammy are both fantastic to deal with. We'd had Vanagons for the past 6 years and used Westside exclusively. Our 2nd van was actually purchased from Westside after they'd done a lot of work to it. We'd been given a heck of a deal and they very much stood behind their work from day one. Thanks guys!”


-M G

Skilled and Swift Service

“Best German vehicle shop in town. They are helpful in every way. The technicians are very skilled and quick. That's where you save lots of money compared to somewhere else, I think. A 3 hour job for someone else is 1 hour for these guys.”


-Devin G

Great Prices- Less Than the Dealership

“Great place, if only I knew of it earlier! I love the fact that it's a family owned business even my dad brought his Volkswagen here over 10 years ago. Great prices, less than dealer costs for the same work, if not better. Staff is great and the location is convenient I would highly recommend this to anyone who owns a VW.”


-Hussein M

Experienced Technicians and Efficient Service

“I had an informative discussion with Phil (at front counter) who was very patient, about repairs to my 2006 Audi A6. I always had courteous response from different staffs over the phone. Very knowledgeable and experienced technicians with the work having been done correctly and efficiently. The cost was fair and reasonable. They also kindly accommodated my request to take the car to a nearby location for an inspection. It was one of the best repair shops I have experienced in almost 30 years of car ownership. I recommend them unreservedly.”


-Michael C

Great People, Great Service, and Reasonable Pricing

“I've been getting my Audis serviced here for 4+ years. Great people, great service and less expensive than the dealership. This is a family-owned business so word-of-mouth and great customer service is how they get new customers in and retain the old ones. They also specialize in aftermarket performance parts and are a great place to get your Audi chipped with Unitronic. They have a small waiting room with complimentary coffee and water and television”


-Daniel V

Prompt Response and Service

“I had emailed them for a quote for a downpipe install. I got a reply the same day and a call from Rob for the quote. Set up the install because of the amazing deal he gave me. The install took a little longer than expected, but great work always takes time. Very happy with their services and they will definitely get my future business! Rob even touched base with me the day after to see if everything was working good, talk about service!”


-mm 7R

Great Prices- Less Than the Dealership

“Great place, if only I knew of it earlier! I love the fact that it's a family owned business even my dad brought his Volkswagen here over 10 years ago. Great prices, less than dealer costs for the same work, if not better. Staff is great and the location is convenient I would highly recommend this to anyone who owns a VW.”


-Hussein M

For further information on our services please get in touch with us.

Information

Westside Automotive (1990) Ltd
10010 168 ST NW
Edmonton, AB T5P 3W8

Hours

Monday 08:00 AM - 05:00 PM

Tuesday 08:00 AM - 05:00 PM

Wednesday 08:00 AM - 05:00 PM

Thursday 08:00 AM - 05:00 PM

Friday 08:00 AM - 05:00 PM

Saturday Closed

Sunday Closed

Social

Send to a friend

Send the url of this page to a friend of yours

Created by

Legal notice