Edmonton’s Trusted Volkswagen & Audi Specialists Since 1973

This place has never let me down. I have a 2008 GTI so it's not without its age issues but I never have to worry when I come here. The staff are informative and the works done quick and properly. Most of all they're HONEST WITH YOU. I've never felt like they're twising my arm. The Owner Rob is a super nice guy, as well. 10/10 from me. Excellent excellent work.

I recently had the pleasure of dealing with Teigan and Michael in the Parts Department at West Edmonton Volkswagen, and the experience was outstanding. Both were knowledgeable, professional, and genuinely committed to helping me find exactly what I needed. They took the time to answer my questions, explain my options, and made the entire process smooth and stress-free. It’s not often you come across a team that combines expertise with such excellent customer service. Teigan and Michael went above and beyond to ensure everything was handled quickly and correctly, and their attention to detail did not go unnoticed. Their friendly attitude and willingness to help made a great impression. Thank you both for the exceptional service. West Edmonton Volkswagen is fortunate to have such dedicated employees representing their Parts Department. I highly recommend working with Teigan and Michael for anyone needing parts or assistance with their Volkswagen.

After a diagnostic session at a local shop, I got a quote of approximately $8200 for work on two different issues on my Audi A6. I took the diagnostic report and written quote to Westside Automotive. Within half an hour, they reported that one of the issues didn't require repair at all. They said they wanted to investigate the other issue further, and suggested that it would take about an hour. They reported within the promised hour that they had fixed the second issue, a disconnected wire. Total bill, $250. They could have taken advantage, but didn't. Not only that, but everyone was friendly and knowledgeable. I am a permanent customer now.

I just wanted to say a big thank you to Tammy at Westside Automotive. She was so helpful and courteous the whole time and really went above and beyond. My VW had a problem come back that I dealt with about a year ago, and Tammy was able to pull up my old file right away. She referenced everything, got it all sorted out, got me in for service, and even tracked down the technician who worked on it last time. She handled every detail and made the whole process easy. That’s exactly why Westside Automotive is the only place I’ll take my car. I won’t go anywhere else in town, and if they’re busy, I’m happy to wait until they can fit me in rather than take it somewhere else. Tammy and the team really stand out for their personalized service and follow-through. I highly recommend them to anyone looking for a trustworthy shop that actually cares about getting things right.

Brought my 2016 VW Golf TSI in with a check engine light and a laundry list of codes, and misfires across all four cylinders. The team diagnosed it properly, traced everything back to a faulty intake manifold runner solenoid, replaced the manifold, performed a walnut blast on the intake valves, and got a Stage 1 tune dialed in while they were at it. They didn't just throw parts at it — they actually found the root cause and explained everything clearly along the way. Car runs cleaner and pulls harder than it has in years. Highly recommend these guys if you want the job done right.